Native Repair Program
If at any time during the lifetime of your Product it is determined that a Product has a problem that is not a Manufacturer’s Defect (e.g., wear and tear, scratched lenses, accident, or any other problems determined not to be Manufacturer’s Defects covered by our Lifetime Limited Warranty), you may ship it to us at your cost and we will replace or repair subject to payment of the Repair Fees set forth below, plus any applicable taxes.
SnowTuned React: $70
Lens Replacement Kits: $30
How long does the warranty claim or repair process take?
We will do our best to process your warranty claim or your repair within 7 business days. Please keep in mind that we may require additional processing time during peak season (June-September).
Start a claim
To submit a Repair Claim for your NATIVE product, please contact NATIVE Consumer Care at 1-888-776-2848, option #3.
A Representative will be happy to assist you Monday-Friday, 9AM-6PM, Eastern Time.