Native Lifetime Limited Warranty

All Native Eyewear sunglasses, ski goggles and lens replacement kits (“Products”) are covered by a lifetime limited warranty against defects in materials or workmanship (“Manufacturer’s Defect”). If it is determined that your Product has a Manufacturer’s Defect within the first year of original purchase, we will replace or repair (at our option) that Product at no cost to you. All you do is provide us with proof of purchase and pay the cost of shipping it to us. Native Eyewear has sole discretion to determine Manufacturer’s Defects. Lost or stolen items are not covered.

After the first year and for the lifetime of your Product, the Warranty Processing Fees set forth below, plus any applicable taxes, will be charged.

Warranty Processing Fees:

Sunglasses: $30
Ski Goggles:
  • SnowTuned: $40
  • SnowTuned React: $70
Lens Replacement Kits: $30

Please download the Native Eyewear Lifetime Limited Warranty Insert for complete details.

Native Eyewear Repair Program

If at any time during the lifetime of your Product it is determined that a Product has a problem that is not a Manufacturer’s Defect (e.g., wear and tear, scratched lenses, accident, or any other problems determined not to be Manufacturer’s Defects covered by our Lifetime Limited Warranty), you may ship it to us at your cost and we will replace or repair subject to payment of the Repair Fees set forth below, plus any applicable taxes.

Sunglasses: $30
Ski Goggles:
  • SnowTuned: $40
  • SnowTuned React: $70
Lens Replacement Kits: $30

How long does the warranty claim or repair process take?

We will do our best to process your warranty claim or your repair within 7 business days. Please keep in mind that we may require additional processing time during peak season (June-September).

Native Eyewear

2361 Mason Avenue, Suite 140, Daytona Beach, FL 32117
Phone: 1-844-362-8483
Hours of Operation: Monday - Friday, 9am - 6pm Eastern Time

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Accessibility Policy

We are committed to ensuring that our website is accessible to everyone. We continuously seek to enhance our website, and increase the accessibility of our digital content, for all of our customers. If you have an accessibility-related question or comment, or if you are having difficulty accessing information on this website, please contact our customer service team using one of the methods below so that we can provide you with the information you need through alternative means.

Email Native Consumer Care
1-888-776-2848, choose option 1, then choose option 2

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FREE UPS Ground SHIPPING On Orders Over $99:

FREE Ground UPS SHIPPING: Free shipping available for orders shipping to the continental United States on orders over $99.00 (excludes PO Boxes, International, Alaska, Hawaii and US territories).
Offer not valid on previous purchases or repair orders. 
Faster delivery methods available for additional fees. 
Free returns for all UPS orders (excludes USPS orders) 
Offer may be modified or discontinued at any time without notice. 
For Free Shipping on Parts Only orders (Excludes Lens Kits), please select USPS. This offer is applicable for the continental US (excludes Alaska, Hawaii and US territories). 
Orders ship within 1-2 days of being placed. Please note order arrival time not guaranteed. 
SHIPPING POLICY: orders can be shipped within the United States and to numerous International Countries. You will have the ability to select your preferred shipping method. Orders placed by 12pm EST on business days will usually ship the same day, but please allow 1-2 business days for your order to process before it ships. We do our best to ensure timely deliveries, but please note that shipments can occasionally be delayed due to major holidays or unforeseen circumstances. Tracking numbers will be provided for all orders. For shipments to International addresses, please be aware that you are responsible for any shipping and additional duties, taxes, and other related charges customs may charge. Please check with your country's customs office to determine what these additional costs may be. Native Eyewear does not ship to Australia, the EU and New Zealand. 
FREE RETURNS: For UPS orders a prepaid shipping label will be included with your order in the event you need to make a return. Return instructions and policy details can be viewed by clicking here. 

Discounts Up To 50% Off Sitewide

Discounts offered up to 50% off at checkout purchased through Taxes and shipping may apply. Offer valid 11.29.19-12.31.19 on orders placed between 00:01 EST-12:00 EST. Limited quantities. While supplies last only. Adding an item to your cart does not guarantee the availability of that item at the time of checkout. Not valid on previous purchases or warranty order purchases. No exchanges, substitutions, or cash equivalent will be offered. Offer may be modified or discontinued at any time without notice. May be combined with other offers, if applicable. The Native Lifetime Limited Warranty is still included.


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