We are committed to ensuring that our website is accessible to everyone. We continuously seek to enhance our website, and increase the accessibility of our digital content, for all of our customers. If you have an accessibility-related question or comment, or if you are having difficulty accessing information on this website, please contact our customer service team using one of the methods below so that we can provide you with the information you need through alternative means.
Email Native Consumer Care
1-888-776-2848, choose option 1, then choose option 2
FREE Ground SHIPPING:
FREE UPS GROUND SHIPPING: Free UPS GROUND shipping available for orders shipping to the continental United States on orders over $49.00 (excludes PO Boxes, International, Alaska, Hawaii and US territories). Here are the details:
•Offer not valid on previous purchases or repair orders.
•Faster delivery methods available for additional fees.
•Free returns for all UPS orders (excludes USPS orders)
•Offer may be modified or discontinued at any time without notice.
For Free Shipping on Parts Only orders (Excludes Lens Kits), please select USPS. This offer is applicable for the continental US (excludes Alaska, Hawaii and US territories).
Orders ship within 1-2 days of being placed. Please note order arrival time not guaranteed.
Nativeyewear.com orders can be shipped within the United States and to numerous International Countries. You will have the ability to select your preferred shipping method. Orders placed by 12pm EST on business days will usually ship the same day, but please allow 1-2 business days for your order to process before it ships. We do our best to ensure timely deliveries, but please note that shipments can occasionally be delayed due to major holidays or unforeseen circumstances. Tracking numbers will be provided for all orders. For shipments to International addresses, please be aware that you are responsible for any shipping and additional duties, taxes, and other related charges customs may charge. Please check with your country's customs office to determine what these additional costs may be. Native Eyewear does not ship to Australia, the EU and New Zealand.
FREE RETURNS: For UPS orders a prepaid shipping label will be included with your order in the event you need to make a return. Return instructions and policy details can be viewed by clicking here.